Phone:
1-800-346-3119

Testimonials

“Absolutely the best customer service of any company I've ever dealt with!”
  
James McKelvey, Engineer/Programmer
Utilities Programmable Services
Ferndale MI

“Fantastic service.”
Tom Rice, R&D Manager
Mettler Toledo
Colombus OH

"B&B is always totally accurate as far as shipping our product for receipt on our requested date, not one day late. It's a great reassurance that I can count on B&B all the time when other vendors can be real headaches!"
             
Kelli Joyce, Buyer
CCS
Christiansburg VA

"Excellent products, lots to choose from. "
 
Victor Tu, Senior Electrical Engineer
Black & Decker
Ellicott City ND

"Excellent selection of products, keep them coming."

Joseph J. Rozsnaki, Project Engineer
Actron Mfg. Co.  
Cleveland OH

"I am very happy with the products, service and support from B&B!"

Tom Rowell, Snowmaking Plant Supervisor
Stowe Mountain Resort
Stowe VT

"I am very impressed with B&B. They provide my company with a product of superb quality at a great cost. The people at B&B are great! They are a pleasure to work with. We look forward to a long and prosperous relationship with B&B.”

Brenda Kimball, Buyer
Comprehensive Computer Solutions
Christiansburg, VA

"I am very pleased with the AutoTap AT2. I waited a long time for such a scanner for OBD II Ford vehicles, and your company came through. Thank you!"

Dedric Ramsey

"I got a catalog in the mail...ordered a 485OP which solved a problem that had existed for years. Easy to order, fast delivery, fair prices, and the web site offering the schematics and technical notes is super! Thanks for making my job easier."
Alan Rutz, Telecommunications Technician
State of Indiana, Dep’t. of Transportation
Granger IN

"I was highly impressed with technical support's efforts, and their immediate response in getting new software out to me."

Joseph Ada, President
Premise Development Corporation
West Hatfield CT

"If all our suppliers acted as promptly as B&B, we wouldn't have any problems shipping on time to our customers."

John Matthews   
Vertex Electronic Products, Inc.
State College PA

"It's a pleasure doing business with a company that has real people in the technical support group. They were most helpful."

Thomas Kinnamon
Hamilton OH

"Knowledgeable staff, quick delivery, competitive pricing - B&B is hassle-free!”
Bill McGrath, Senior Buyer/Planner
Data General Corporation
Westboro  MA

"Outstanding customer service. Very knowledgeable tech support."
Bart Waclawik, Sound Quality Engineer
Arvinmeritor
Columbus IN

"Overall excellent, friendly, helpful. Couldn't ask for better."
  
Daniel S. Mailman
Houston TX

"Thank you for your prompt reply! I like dealing with you guys in that you are prompt, helpful and professional and your gear has always worked as advertised."

Nathan Breeding
Delta_GQC, Ltd.,
Operations Geophysicist
Hendersonville NC

"Thanks B&B for the excellent service and support even after the sale! Everyone was EXTREMELY nice, helpful and knowledgeable. It will be a pleasure to work with your company again in the future!"
      
Karen A. Force, Vice President
Imagiforce Corporation
Tampa FL

"The tech support staff was awesome! Very knowledgeable, friendly and patient. They helped me pick out the correct product, and did not talk down to me in spite of my lack of technical expertise."

Tarun Mathur
Graduate Research Assistant
Urbana IL

"To call a company that I have never done business with and be treated like that company’s best customer is something that only I practice, or at least that is what I thought."
Tony Quinn
Interstate Industrial Electronics, Inc.
Dalton GA

"Very courteous and helpful! This is why I continue to recommend B&B to my customers. Good equipment & people, inseparable!"

Steve K. Henderson, National Field Service Representative
PSD, Inc.
Webster NY

"We love the product, it has performed very well to date. We haven't ever cancelled or returned any - not even under warranty. Everyone at B&B does a great job.”

Charles Almond
President
Hydrocom Technologies, Inc.
Sanford FL

"You have great ‘processes’ and ‘procedures’ in place. Your interest in customer satisfaction shows!"
        
Robert Phillips, President-CEO
SEMCO
Jacksonville FL

.
"I am really happy to see that B&B is entering the industrial market with DIN rail mount devices! And you blew me away with your Allen Bradley 1747-PIC replacer...Before I logged onto the internet I dug out my notes on the PIC to try to describe it to you, in hopes that you would have a smaller, cheaper, better unit, and then there it was on your web site. Deciding to buy that was a no brainer, nice job. Keep the industrial products coming!"

Mike Adkins, President/ Electrical Engineer  
Electro Mechanical Systems Inc.
Frankfort NY

..
"I received prompt, concise technical assistance.  In addition to this, my order was processed and the product shipped in a highly expeditious manner.  I also very much appreciate your manuals.  They are very thorough and cover more than just the basics of operation.  the theory behind operation has proven very useful.  Thank you!"   
Peter Trzybinski, Systems Engineer
D.P.C. Electronics               
Zeeland  MI

“…we are very happy with your products and we consider B&B our only source for RS-232 to RS-485 converters.”

Craig Borax, President
Tidal Engineering Corp.
Randolph NJ

“A pleasure working with B&B Electronics. Hope to do more business in the future.”
 
Danny Covill, President
Gilman Industrial Exports, Inc.
Fairport NY

“Above and beyond on the tech support and getting my card re-programmed. Thanks!"
Andrew Houriet, President
August Development Corp.
Warminster PA

“Absolutely flawless! Excellent products and service.“

Michel Bernard, Technologist, Electronics and Informatics Systems
Canada Coast Guard
Quebec, PQ Canada

“Actually the service was impressive. We really appreciate your attention to our needs. Thank you.”
John Colburn, Controls Specialist
Carrier Hawaii
Waipahu HI

“All of my dealings with B&B have been excellent. I'm looking forward to working with them in the future.”
        
Paul Shulz, MIS Department
Liniform Service 
Barberton OH

“Always been very happy with the service-excellent.”

Lee Muck
Redondo Systems              
Torrance CA

“Appreciate your fast response on all my orders!”

Wayne Gordon
CSC       
Nashville TN

“B&B gets an A+. You have exceeded my expectations again and again. Thanks very much!"

Wayne Gordon
Conceptual Systems          
Nashville TN

“B&B has always offered consistent and excellent support of all their products. I will definitely call upon them again.”
       
Paul A. Schultz, MIS Department
Liniform Service 
Barberton OH

“B&B has consistently exceeded my expectations. Quality and Service perfectly defines this company. Thank you for a job well done.”

Henry F. Webb, Purchasing Agent
Electronica Ideal
Guatemala

“Can't believe how easy and fast you can process a repair and send it back. Great customer service also. Thanks.”

Bruce Judge
Service Supervisor

“Does some one have you on video tape? It would be like the knowledge of Robert Pease blended with Jerry Seinfeld's delivery. My test engineering assembler is still laughing her ass off. Chenglish, indeed!”

John P. Rivera
Sr. Engineering Technician

“Everyone I've talked with is very professional and courteous. Thank you.”
  
William Lonson, Surveillance Technician
St. Croix Casino & Hotel
Turtle Lake WI

“Excellent company to work with. Keep up the good work!”

Thomas Sofianos, Engineer
Mid-American Energy Co.
Rock Island IL

“Excellent company to work with. Keep up the good work.”
Thomas Sofianos, Engineer
Mid-American Energy Co.
Rock Island IL

“Excellent delivery time!“

Dave Murphy,
Field Service Rep.
Cohn Electronics
San Diego CA

“Excellent products, prices, order handling. DON'T CHANGE!”

G. Barton
Paradigm Systems              
Yorktown VA

“Excellent service and do appreciate your catalog. Thank you very much for the expeditious handling of my order.”
        
James H. Glazier, CML
Security Plus Locksmith
Mt. Airy MD

“Excellent service and products too! B&B is one of the best companies I do business with.”
        
Bob Abbott, President
BobA.Com, Inc.
Indian Hills CO

“Excellent service in sales and support.”

Randy Taylor
Siemens Industrial Automation
Johnson City TN

“Excellent service! Thank you.”

Anne L. Klein, Buyer/Planner
ASM
Phoenix AZ

“Excellent tech support is the strength of your company and the reason I buy from you rather than [major competitor] or another vendor"
            
Bob Fassola, Project Manager
Protech Automation
Lockport IL

“Good equipment! Worked as advertised. Thanks!”

J.C.B.
Rochester MN

“Good line of products. Glad I found you.”

Dr. E.A. Dale Allen                             
Edmonton, Alberta Canada

“Good service-good products. What more does one need??”

Paul Smith                           
Farmington  MN

“Good to see a company who keeps most products in stock for immediate shipping.”

Steve Jenkins
J.W. Rex Co.
Lansdale PA

“Good turn around time.”

Dwight Blickensderfer, Engineer
Atlas Pacific Eng. Co.
Pueblo CO

“Hats off to your shipping dept. We ordered the 485FWTW converter late on a Monday afternoon and requested an overnight delivery.” Tuesday morning it was here. Thanks.”

Eric Grant
Engineering Specialists, Inc
Brookfield WI

“Have always done business with you because of high level of tech support. Keep up the great work.”

Jim Lee
Lee's Office Equipment
Waterbury CT

“High level of professionalism.”

Don Martell, Engineering Manager
LTS Scale
Twinsburg OH

“I am extremely happy with your service!!”

Frank Bonner
System 45
New Haven CT

“I am very impressed with the unique products in your catalog. Very interesting.”

Richard Freedland
Grade-A Electronics
Miami FL

“I appreciate the fast service you have given us on the (2) rush orders we have placed.”

Jay Hetland, Senior Plant Engineer
Manitowoc WI

“I can't wait to come up with more applications so I can check out more of your toys.”

George P. Lister, Computer Technician
United States Gypsum Co.               
Sweetwater TX

“I find your products easy to use and inexpensive.”

Martin Bedard, Electrical Engineer
Ciment Quebec Inc
St Basile, PQ Canada

“I found you on the Internet one day and I'm very happy with your products & services.”

Pete Paganini
STM Automotive               
Martinez CA

“I have always been impressed with B&B's efficient and dependable delivery of products. I often need orders shipped overnight. Your products always seem to work very dependably.”
Jamie Ross, Product Services Manager
Electrosonic Systems
Minnetonka  MN

“I have always been pleased with B&B Electronics in all areas: products, documentation, order entry, customer service, etc. “

Michael D. Price
Research & Development
CenterPoint Energy Field Services
ServiceStar

“I have ordered and used many of your products-all were great-keep it up.”
     
Robert Davis, Engineer
Frakes Engineering
Indianapolis IN

“I have received excellent help from your engineering department every time I have called.”

Rob Belton, Senior Software Engineer
Traffic Control Specialists
Tavares FL

“I just received and reviewed the latest B&B Electronics catalog. As the kids would say, ‘Dude, that’s phat!’ Congratulations on the impressive, ongoing growth of B&B Electronics. I have enjoyed getting to know you at the recent CSIA events. ”

Wright Sullivan
President
A&E Engineering, Inc.
Greer, SC USA

“I needed a part quickly for a customer. It was Fed-Ex'd to me and I received it the next day. My customer was very pleased.”

Gene Morrow, Product Support Representative
Carrier Corporation            
Orlando FL

“I think your free RS-422 & RS-485 Application Note is very helpful.”

Bill Farley, SCADA Engineer
Magic Valley Electric Cooperative
Mercedes TX

“I was impressed with the expertise and attitude of the people I dealt with in tech support and sales.”
      
Phil Ruff
National Peripherals, Inc.
Westmont IL

“I was very impressed with your service."
Pat Daughtrey, President
CMS
Franklin VA

“I wish returns processed through other vendors were handled as efficiently and promptly as you guys handled this one! Thanks for the terrific service you've given.”
   
Ann Johnson, Inside Sales
Triple H Specialty Co.
Andalusia AL

“I'd bet that people really come to rely on B&B.”

Mike Boland, Senior Design Engineer
Boland Communications
Mission Viejo CA

“If all our suppliers acted as promptly as B&B, we wouldn’t have any problems shipping to out customers.”

John Matthews
Buyer
Vertex Electronic Products, Inc.
State College PA

“It is always nice to deal with a company that handles things so rapidly. Thank you.”
Nicole Bernard, Purchasing Agent
Produtech, Inc.
Drummondville, PQ Canada

“It was very easy to order a small quantity of items at a good price. This is great for the electronics hobbyist.”
 
Konrad A.
Student
Laure MD
 

“It's always a pleasure dealing with you. Your products are great and your service is wonderful.”

Greg DiNome
P.E. Controls
Tuckahoe NY

“It's easy to do business with B&B Electronics.”
    
Michael D. Price, Engineer
Reliant Energy, Inc            
Shreveport LA

“Just keep doing what you are!”

Donald J. Root    
Palatine IL

“Just keep doing what you are!”

Donald J. Root
Palatine, IL

“Just keep up the good work.”

Keith P. Harrison  Pump/Plant Maintenance Supervisor II
City of Wichita Falls TX

“Keep up the good job. You are my one source for reasonably priced communications products.”
         
David Hasek PE, Senior Controls Engineer
Pittsburg Corning
Sedalia MO

“Keep up the good work and people will keep coming back and making recommendations.”
 
Allan J. Butler
Engineering Technician

“My first experience with B&B. No reference check. I took a risk and found B&B highly ethical and professional.”

Jim Scanlon
Fairfax VA

“My order arrived promptly and shipping was free! Your product selection and prices are superior to that of [major competitor]. I am extremely pleased with my order.“

Robert A. Tom, Microwave Technician
Lockheed Martin MIS & Space Co
Sunnyvale CA

“Nice to get fast reply on Internet.”

Takeshi Kinsho, PHD, Post-Doctoral Associate
University of Pennsylvania              
Drexel Hill PA

“Nice to purchase from a company that still has a personal touch.”

Mark Clifft, Support Manager
Sauer Machine Company
St. Louis MO

“Our Vendor Evaluation Team has assessed your performance…Your overall rating is 100.00% which we consider Superior. You have earned the Johnson Controls World Services distinction of Superior Supplier.”
  
T.L. Muchow, Deputy General Manager
Johnson Controls, Inc
Stennis Space Center MS

“Pleased to do business with you. Your people have been very professional and extra helpful.”

Shane Smith, Service Manual
Hale Industries
Boise ID

“Quick response, fair prices, good support.”

Dave Lyons                         
Zanesville OH

“Really appreciate the fast service. We solved our problem days faster than anticipated.”

Frank D. Price
Meteor Data
Palmer AK

“Technical support is a strong part of B&B. Thanks.”

Charlie Smith
John Brown University
Siloam Springs AR

“Thank you for providing schematics with your products. This extra information has proven to be very beneficial in both design and system troubleshooting.”

Dennis Lasater
Lasater Technologies         
Weatherford TX

“Thank you very much. I appreciate the good communication. This just reaffirms my opinion of B&B as a top notch company.”
 Ken Pressley

“The Application Notes and reference chart were most appreciated!”
 
Ray Johnson, Instrumentation Field Engineer
PGS Ocean Bottom Seismic, Inc.
Houston TX

“The converter we purchased has probably saved us dozens of hours of programming that would be needed to control duplex with RTS/DTR control lines.”

Christopher Termin, Software Engineer
CMC Technologies
Buffalo NY

“This is just a note to thank you folks for your recent prompt response on a couple of orders for RS-485 converters. This really helped our project. We impressed our customer and solved an important problem for them. Keep up the good work!”

Denis Bourdeau, Director of Engineering
Matrix-5 Technologies, Inc
Denver CO

“This one gets 5 stars. Yours is the ONLY newsletter I ever read.”

Deborah Davidson

“Very courteous helpful people-will use you as much as possible.”

Becky Fountain                  

“Very pleasurable to work with a company that puts the customer first.”
   
Brad Hite, Vice President
Intertech, Inc
Corvallis OR

“Very prompt response. Would refer you guys to another company. The 30-day trial was risk free.”
Tam A. Phung, CEO
AutoDx Inc.
Sunnyvale CA

“We appreciate the prompt courteous service received. Thank you!”
   
Jeffrey Avins, Electronics Analyst                  
Orangeburg, SC

“We appreciate the prompt courteous service.”
      
Shawn Ewing, Chief Engineer
Specialty Electronic System, Inc.
Centreville VA

“We have always been very satisfied with the products and service we have received from B&B Electronics!”
      
Patricia A. Tanner, Vice President/Treasurer
Syntegratech, Inc.
Bow NH

“We have done our own survey of companies we work with and found B&B Electronics delivered on their commitments. Keep up the good work.”
    
Steve LaLonde, Electronics Tech
Lakeland FL

“We needed a product delivered overnight and the order was processed perfectly.”
    
Eric P. Marske, Customer Service Engineer
Electronic Systems Technology
Kennewick WA

“You continue to do a great job!”

Paul A. Johnson  
Boland Communications
Mission Viejo CA

“You folks make some nice products!”

Joseph Vincent
DCD Application Support Technician
Skaneateles Falls NY

“You gotta love it when the correct product is shipped sooner than expected and it works when you plug it in!”

Matthew Berens, Videowall Manager
Total Audio Visual Service
Atlanta, GA

“You gotta love it when the correct product is shipped sooner than expected and it works when you plug it in Web site extremely helpful.”

Karl Fasold                          
New Orleans LA

“You have an excellent inventory of hard to find products. Receiving the B&B catalog was a real find.”
Seymour M. Foos, Director, Embedded Control
EnterpriZe Service Bureau, Inc.
North Miami Beach FL

“Your assistance in expediting my return and providing a replacement was greatly appreciated.”
Paul Riley, Engineer           
Central Hudson Gas and Electric
Highland NY

“Your company does an excellent job of fulfilling our orders in a quick and timely fashion with very friendly sales staff. We do appreciate it.”
        
Michael Anderson, Engineering Technician
Rice Lake Weighing Systems
Rice Lake WI

“Your company is customer oriented. This seems very hard to find in today's market. B&B Electronics is highly recommended.”

Todd Wohlwend, Lab Manager/Network Administrator
South Dakota State University/Physics Dept.               
Brookings SD

“Your company is the best company that I've dealt with so far. Technical support and customer support are very helpful. I am sure to recommend your company to my colleagues.“
Kurniawan Darnawansanga                            
Arcadia CA

“Your products saved me three days worth of effort! I questioned why I haven't used you before.”

Dave Rich
DWR Design Inc.
Coon Rapids MN

“Your quality/price rate is the best that we have found to date. Thank you for such quick service.“
David Mercier, Senior Engineer
CNC Innovations, Inc.
Enfield  CT

“Your service is the best! I won’t buy anywhere else.”

Charles Davis
President
Oak Tree Systems LLC
Whitemore Lake MI

Arnie LeMay, Engineering Director
 “I just received your new catalog, issue # 38, and as usual it contains useful and timely information on projects I'm currently trying to lift out of the "mud" of overblown sales claims and into a real world hospital power plant environment. I've used your products for years and I don't think I've ever had one fail? It's always something else, cable, operator, etc.
   I especially appreciate your support of older proven technology along with the new. Many of us have stuff that works now and we want to keep it working. A lot of hype exists out there about the "power" of new gadgets that just don't work in a real world industrial environment.  Keep up the good work and thanks again!”

Frankfort Regional Medical Center
Frankfort KY

Bill Prada, MS
 “...The B&B catalog is to me now what the Sears catalog was to me when I was 8 and Christmas was approaching.
It's more than just a wish book though as I have made use of your excellent products many times.
(Hah, Mom and Dad so you didn't want to get me the Mattel Shoot 'N Shell, now I can afford my own Ethernet to Serial converter!
Take that!) Keep 'em coming.  I think I'm going to enjoy your rants.”
 
Principal Software Architect
Prada Engineering Automation
Saint Paul MN

Carol Giorgetti, Research Scientist
“I work in a research lab and the apparatus in question is a gamma counter - very expensive to replace and still working fine after 25 years but, without the baud rate converter, it was not compatible with any modern computer equipment for data analysis. We're now able to collect data on a computer running Windows XP. Big improvement!
The baud rate converter worked for an apparatus with a baud rate of 110...an obsolete but useful piece of equipment which your firm has helped to keep going.”
 

Brandeis University
Waltham MA

Cliff A. Harris, Ph.D.
"…We thank B&B for their immediate, flexible, and accommodating response in helping us solve a technical problem that has arisen late in our development…From the perspective of a 30-year career in electronics development, I find B&B to have a refreshing and admirable customer service focus."   

BOLT, Inc
Albuquerque NM

Doug Carner, Marketing Director
"We have been purchasing several hundred of your RS-232 to RS-422 converters…The production unit incorporates some of your best technologies and is a true work of art…Your company provided a turn-key solution and the units were delivered on time and on budget.  As we develop the need for new products, we will turn to B&B as our solution provider..."

QuikStor Mini-Storage Software and Security
Sherman Oaks CA

Let me say thank you for your attention to details. It makes my job much easier when I do business with a professional company…Yes! I will be ordering from your company again. P.S. I plan on suggesting your products to others. P.S.S. I like your web site
  
Richard Weir, Software Engineer"    E.D.S.
Bloomfield MI

M. F. "Pat" Sprague, Pyrotechnic Safety Engineer, Oxnard, CA
"My order has arrived, intact, on time, and complete.
On examination, I have found that the product is very, very well engineered.
I find B&B attention to detail far above the industry expectations.
Packaging was absolutely perfect, with proper care given to separation
of materials. The design of the enclosures was complimented by correct hardware
(both lock flat washers were included, and packaged neatly).
Adhesive foam protected undersides of circuit boards where necessary. Module-to-module
engineering was very complimentary; allowing me to freely select modules that
interconnected reliably. Documentation, both on-line and supplied was extraordinary.
I very much appreciated the Visual Basic demo application provided as well as the
self installing shareware. Thank you ever so much."


Mark Culbertson, Information Services Manager
"You guys have great customer service, by the way.
                I ordered a single port serial server, to be delivered by next day air. It was for a time clock project that had been in the planning stages without a firm go-ahead. Then I'm told on Tuesday to have it ready to use for the start of the pay period Friday morning.
                I placed the order through your website. Within an hour I had a call from one of your friendly staff, alerting me to a backorder on the  single port, but that you'd substitute the 2-port for the same price. (If that was OK).
                That's more than OK. That's great! I could actually get the project done!...Thanks for the great service and products.”

The Atlas Companies/Basic Coatings
Des Moines, IA

Mark Hinkle, Process Controls Engineer
"I am VERY impressed with B&B on the web for the following reasons:  1) Prompt order confirmation.  2) The technical articles on RS-422, RS-485, and multidrop communication have been very informative.  3) Product information is complete and easy to find.  Keep up the good work."

Tubular Textile Machinery
Lexington NC

Michael Goldstein, New York NY
"I would like to tell you how much I enjoy doing business with you.  I placed an order and received a prompt confirmation.  The product, a HUBPORT/7, was delivered as promised and worked perfectly out of the box.  From beginning to end, dealing with B&B was astonishingly unproblematic.  Ther is no doubt that should I need other connectivity solutions B&B will be the first place I turn to.  Thank you."



Mike Lindgren, Kohler Power Systems
"I just wanted to take a moment to compliment B&B on their excellent technical support.
I called the phone number and was quickly connected to a real person who knew what they were talking about!  Your engineer understood what I was asking, answered all my questions, and was even able to answer some questions I didn't even know I should be asking!  All within a few minutes!
Now-a-days most companies don't want to talk to customers.  They hide behind web sites & support e-mail that may take days to get anything but an automated reply from.  It is a true pleasure to work with a company that makes professional engineers readily available to their customers!
Please pass this email on to B&B supervision & upper management.  Let them know that quality, personal, support does not go unnoticed!"

Senior Software Engineer
Kohler WI,  USA

Rodney Swofford, Electronic Controls Director
"I would like to compliment your company on having very reliable products and some of the best support available.  My company has used your products from the east to west coast of the U.S., Central America, South America, Australia, and we have very little, if any, problems with your hardware/software."       

Brown Citrus Systems, Inc.
Winter Haven FL

William Shenk, APO AP USA
"I thoroughly enjoy your products as they are well built. 
The best thing is that they work right out of the box the very first time. 
Your company makes well-engineered, quality products that are just superb.
So, whenever I need some communications products, I always rely on your site."