“Absolutely the best customer service of any company I've ever dealt with!”
"B&B is always totally accurate as far as shipping our product for receipt on our requested date, not one day late. It's a great reassurance that I can count on B&B all the time when other vendors can be real headaches!"
"Excellent products, lots to choose from. "
"Excellent selection of products, keep them coming."
"I am very happy with the products, service and support from B&B!"
"I am very impressed with B&B. They provide my company with a product of superb quality at a great cost. The people at B&B are great! They are a pleasure to work with. We look forward to a long and prosperous relationship with B&B.”
"I am very pleased with the AutoTap AT2. I waited a long time for such a scanner for OBD II Ford vehicles, and your company came through. Thank you!"
"I got a catalog in the mail...ordered a 485OP which solved a problem that had existed for years. Easy to order, fast delivery, fair prices, and the web site offering the schematics and technical notes is super! Thanks for making my job easier."
"I was highly impressed with technical support's efforts, and their immediate response in getting new software out to me."
"If all our suppliers acted as promptly as B&B, we wouldn't have any problems shipping on time to our customers."
"It's a pleasure doing business with a company that has real people in the technical support group. They were most helpful."
"Knowledgeable staff, quick delivery, competitive pricing - B&B is hassle-free!”
"Outstanding customer service. Very knowledgeable tech support."
"Overall excellent, friendly, helpful. Couldn't ask for better."
"Thank you for your prompt reply! I like dealing with you guys in that you are prompt, helpful and professional and your gear has always worked as advertised."
"Thanks B&B for the excellent service and support even after the sale! Everyone was EXTREMELY nice, helpful and knowledgeable. It will be a pleasure to work with your company again in the future!"
"The tech support staff was awesome! Very knowledgeable, friendly and patient. They helped me pick out the correct product, and did not talk down to me in spite of my lack of technical expertise."
"To call a company that I have never done business with and be treated like that company’s best customer is something that only I practice, or at least that is what I thought."
"Very courteous and helpful! This is why I continue to recommend B&B to my customers. Good equipment & people, inseparable!"
"We love the product, it has performed very well to date. We haven't ever cancelled or returned any - not even under warranty. Everyone at B&B does a great job.”
"You have great ‘processes’ and ‘procedures’ in place. Your interest in customer satisfaction shows!"
“…we are very happy with your products and we consider B&B our only source for RS-232 to RS-485 converters.”
“A pleasure working with B&B Electronics. Hope to do more business in the future.”
“Above and beyond on the tech support and getting my card re-programmed. Thanks!"
“Absolutely flawless! Excellent products and service.“
“Actually the service was impressive. We really appreciate your attention to our needs. Thank you.”
“All of my dealings with B&B have been excellent. I'm looking forward to working with them in the future.”
“Always been very happy with the service-excellent.”
“Appreciate your fast response on all my orders!”
“B&B gets an A+. You have exceeded my expectations again and again. Thanks very much!"
“B&B has always offered consistent and excellent support of all their products. I will definitely call upon them again.”
“B&B has consistently exceeded my expectations. Quality and Service perfectly defines this company. Thank you for a job well done.”
“Can't believe how easy and fast you can process a repair and send it back. Great customer service also. Thanks.”
“Does some one have you on video tape? It would be like the knowledge of Robert Pease blended with Jerry Seinfeld's delivery. My test engineering assembler is still laughing her ass off. Chenglish, indeed!”
“Everyone I've talked with is very professional and courteous. Thank you.”
“Excellent company to work with. Keep up the good work!”
“Excellent company to work with. Keep up the good work.”
“Excellent delivery time!“
“Excellent products, prices, order handling. DON'T CHANGE!”
“Excellent service and do appreciate your catalog. Thank you very much for the expeditious handling of my order.”
“Excellent service and products too! B&B is one of the best companies I do business with.”
“Excellent service in sales and support.”
“Excellent service! Thank you.”
“Excellent tech support is the strength of your company and the reason I buy from you rather than [major competitor] or another vendor"
“Good equipment! Worked as advertised. Thanks!”
“Good line of products. Glad I found you.”
“Good service-good products. What more does one need??”
“Good to see a company who keeps most products in stock for immediate shipping.”
“Good turn around time.”
“Hats off to your shipping dept. We ordered the 485FWTW converter late on a Monday afternoon and requested an overnight delivery.” Tuesday morning it was here. Thanks.”
“Have always done business with you because of high level of tech support. Keep up the great work.”
“High level of professionalism.”
“I am extremely happy with your service!!”
“I am very impressed with the unique products in your catalog. Very interesting.”
“I appreciate the fast service you have given us on the (2) rush orders we have placed.”
“I can't wait to come up with more applications so I can check out more of your toys.”
“I find your products easy to use and inexpensive.”
“I found you on the Internet one day and I'm very happy with your products & services.”
“I have always been impressed with B&B's efficient and dependable delivery of products. I often need orders shipped overnight. Your products always seem to work very dependably.”
“I have always been pleased with B&B Electronics in all areas: products, documentation, order entry, customer service, etc. “
“I have ordered and used many of your products-all were great-keep it up.”
“I have received excellent help from your engineering department every time I have called.”
“I just received and reviewed the latest B&B Electronics catalog. As the kids would say, ‘Dude, that’s phat!’ Congratulations on the impressive, ongoing growth of B&B Electronics. I have enjoyed getting to know you at the recent CSIA events. ”
“I needed a part quickly for a customer. It was Fed-Ex'd to me and I received it the next day. My customer was very pleased.”
“I think your free RS-422 & RS-485 Application Note is very helpful.”
“I was impressed with the expertise and attitude of the people I dealt with in tech support and sales.”
“I was very impressed with your service."
“I wish returns processed through other vendors were handled as efficiently and promptly as you guys handled this one! Thanks for the terrific service you've given.”
“I'd bet that people really come to rely on B&B.”
“If all our suppliers acted as promptly as B&B, we wouldn’t have any problems shipping to out customers.”
“It is always nice to deal with a company that handles things so rapidly. Thank you.”
“It was very easy to order a small quantity of items at a good price. This is great for the electronics hobbyist.”
“It's always a pleasure dealing with you. Your products are great and your service is wonderful.”
“It's easy to do business with B&B Electronics.”
“Just keep doing what you are!”
“Just keep doing what you are!”
“Just keep up the good work.”
“Keep up the good job. You are my one source for reasonably priced communications products.”
“Keep up the good work and people will keep coming back and making recommendations.”
“My first experience with B&B. No reference check. I took a risk and found B&B highly ethical and professional.”
“My order arrived promptly and shipping was free! Your product selection and prices are superior to that of [major competitor]. I am extremely pleased with my order.“
“Nice to get fast reply on Internet.”
“Nice to purchase from a company that still has a personal touch.”
“Our Vendor Evaluation Team has assessed your performance…Your overall rating is 100.00% which we consider Superior. You have earned the Johnson Controls World Services distinction of Superior Supplier.”
“Pleased to do business with you. Your people have been very professional and extra helpful.”
“Quick response, fair prices, good support.”
“Really appreciate the fast service. We solved our problem days faster than anticipated.”
“Technical support is a strong part of B&B. Thanks.”
“Thank you for providing schematics with your products. This extra information has proven to be very beneficial in both design and system troubleshooting.”
“Thank you very much. I appreciate the good communication. This just reaffirms my opinion of B&B as a top notch company.”
“The Application Notes and reference chart were most appreciated!”
“The converter we purchased has probably saved us dozens of hours of programming that would be needed to control duplex with RTS/DTR control lines.”
“This is just a note to thank you folks for your recent prompt response on a couple of orders for RS-485 converters. This really helped our project. We impressed our customer and solved an important problem for them. Keep up the good work!”
“This one gets 5 stars. Yours is the ONLY newsletter I ever read.”
“Very courteous helpful people-will use you as much as possible.”
“Very pleasurable to work with a company that puts the customer first.”
“Very prompt response. Would refer you guys to another company. The 30-day trial was risk free.”
“We appreciate the prompt courteous service received. Thank you!”
“We appreciate the prompt courteous service.”
“We have always been very satisfied with the products and service we have received from B&B Electronics!”
“We have done our own survey of companies we work with and found B&B Electronics delivered on their commitments. Keep up the good work.”
“We needed a product delivered overnight and the order was processed perfectly.”
“You continue to do a great job!”
“You folks make some nice products!”
“You gotta love it when the correct product is shipped sooner than expected and it works when you plug it in!”
“You gotta love it when the correct product is shipped sooner than expected and it works when you plug it in Web site extremely helpful.”
“You have an excellent inventory of hard to find products. Receiving the B&B catalog was a real find.”
“Your assistance in expediting my return and providing a replacement was greatly appreciated.”
“Your company does an excellent job of fulfilling our orders in a quick and timely fashion with very friendly sales staff. We do appreciate it.”
“Your company is customer oriented. This seems very hard to find in today's market. B&B Electronics is highly recommended.”
“Your company is the best company that I've dealt with so far. Technical support and customer support are very helpful. I am sure to recommend your company to my colleagues.“
“Your products saved me three days worth of effort! I questioned why I haven't used you before.”
“Your quality/price rate is the best that we have found to date. Thank you for such quick service.“
“Your service is the best! I won’t buy anywhere else.”
Arnie LeMay, Engineering Director
Bill Prada, MS
Carol Giorgetti, Research Scientist
Cliff A. Harris, Ph.D.
Doug Carner, Marketing Director
Let me say thank you for your attention to details. It makes my job much easier when I do business with a professional company…Yes! I will be ordering from your company again. P.S. I plan on suggesting your products to others. P.S.S. I like your web site
M. F. "Pat" Sprague, Pyrotechnic Safety Engineer, Oxnard, CA
Mark Culbertson, Information Services Manager
Mark Hinkle, Process Controls Engineer
Michael Goldstein, New York NY
Mike Lindgren, Kohler Power Systems
Rodney Swofford, Electronic Controls Director
William Shenk, APO AP USA